FAQ

What is a pre-order?

When one of our best sellers is sold out, a pre-order is opened to secure your pair once they restock. Restocks typically do not take longer than two weeks. We always ship out pre-ordered products the day after they restock, unless it is the weekend they will be shipped the following Monday. 

How quick is shipping?

Our mail is First Class shipping which typically takes 3-4 after we ship. The shipping days are Monday-Friday.

I didn't see this item when I ordered, can I add it before it's shipped?

Absolutely! Message us on the website or on social media @fayesstatement. We can add it to your order and you will receive an invoice to update the payment.

Do you offer Bulk/Wholesale?

Absolutely, we offer wholesale with a minimum of 12 earrings. For specifics, please message us on the website or social media @fayesstatement

There was a problem with my order, what do I do?

Please politely message us on the website or social media @fayesstatement so we can get it fixed for you!